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Question Design: Don'ts

Two assessments in one question.

Avoid

How satisfied are you with the price and quality?

Better

Split price and quality into two separate questions.

All options should be at the same level of abstraction.

Avoid

Which feature do you like? Feature A / Feature B / I don't like this product

Better

Separate the feature preference question from a general attitude question.

Embedded value judgments bias answers. LLMs are particularly susceptible.

Avoid

How much did you enjoy our award-winning service?

Better

How would you rate your most recent service experience?